Frequently Asked Questions
Everything you need to know about BioTalk skincare and services.
Are BioTalk products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange.
Do you test your products on animals?
Absolutely not. BioTalk is proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals at any stage of production.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.